We take these requests seriously, and employ a team of in-house staff appraisers to ensure they are given proper attention. These requests can be made within our portal by clicking on the “reconsideration request” form. Fill the form out with the information you’d like to provide and the information will go straight to one of our in-house staff appraisers. The staff appraiser will review the information you’ve provided and reach out to the original appraiser to work peer-to-peer on resolving the file. The final result will be communicated back to you by the staff appraiser managing the request. The results typically take between 24-48 hours and will be documented in the portal for a complete audit trail.